Course Abstract
Teach your managers how good coaching skills are key to helping their employees develop into high performers, realize more success and, thus, help drive the success of their restaurant. This course focuses on the benefits of timely coaching, the characteristics of great coaches, common needs that motivate employees, what managers can do to create a positive coaching environment and tips for improving coaching skills.
  • Explore how coaching helps to improve employee confidence, employee performance, employee enthusiasm, and teamwork among employees
  • Understand the reasons why coaching is beneficial to a restaurant’s financial success
  • Learn the characteristics of a great coach
  • Identify the common needs that guide employees
  • Discover what managers can do to set up an environment in which coaching is possible
  • Get tips for managers to improve their coaching skills
  • Practice the best thing to do or say in common restaurant situations to provide employees with the type of coaching that will help them improve their performance
Watch a 30-second video sample of one of the practice activities in this course.
  • Managers
  • 20-25 minutes
  • Scenario exploration
  • English narration
  • Onscreen text
  • Flash player required
  • Manager Development

Coach employees towards high performance