Intro to EEO
Course Abstract
Improve your work environment and provide better guest service by educating your managers on the provisions of employment, discrimination and harassment laws that impact your business. Armed with this critical information, your managers will provide a better experience for everyone and minimize the risk of lawsuits. This course is part of a comprehensive program that fulfills the California AB 1825 Sexual Harassment Law requirements.
Watch a 1:30-second video sample introducing terminology under the Americans with Disabilities Act.
  • Identifies some of the basic impacts of the Civil Rights Act of 1964 on the workplace, including Title VII provisions and the three basic exceptions
  • Explains and illustrates the two primary forms of workplace discrimination
  • Discusses the impacts of the Equal Employment Opportunity Act of 1972 including the protected class designation and the role of the EEOC
  • Reviews the Americans with Disabilities Act including explanations of essential functions, qualified applicant, reasonable accommodation and undue hardship
  • Shares some of the ways the Civil Rights Act has been expanded, including age and pregnancy discrimination plus victims’ rights
  • Allows practice determining the best course of action when presented with situations in which discrimination may be occurring
  • Uses scenarios to analyze situations in which hostile workplace harassment may be occurring
  • Teaches the key to giving great service to customers with disabilities
  • Confirms comprehension with five fact-based and scenario-based quizzes that require an 80% passing grade
  • Assistant Managers
  • General Managers
  • 20-25 minutes
  • Interactive discovery
  • Scenario-based learning
  • 5 integrated quizzes
  • English narration
  • Spanish narration
  • Onscreen text option
  • Mobile-ready
  • California Harassment
  • Manager Development
  • Manager Compliance

Ensure compliance with Title VII of the Civil Rights Act