Delegation: Groom Your Next Superstar
Course Abstract
Grow the overall talent of your staff by teaching leaders how to effectively delegate to managers. This course explores the differences between delegating to managers and team members, and lets learners practice multiple delegation approaches. Employing ongoing team development at every level will provide your managers with more time to focus on the big picture, resulting in lower turnover, happier guests and improved profitability.
Watch a 1-minute video sample that demonstrates an interactive game to identify delegation best practices.
  • Comparison of results from a general manager who delegates effectively vs. one who doesn’t
  • Exploration of the differences between delegating to team members compared to delegating to managers
  • Interactive activities that teach how phrasing can impact effective delegation, the key elements of delegation, and how to avoid micro-managing
  • Tips from experienced general managers for effective delegation to manager-level employees
  • Assistant Managers
  • General Managers
  • 10-15 minutes
  • Interactive exploration
  • Best practice advice
  • English narration
  • Onscreen text option
  • Mobile-ready
  • Leader Development

Helps general managers learn to focus on the big picture