Relationship Builder
Course Abstract
Teach supervisor candidates the importance of building relationships with co-workers to improve team performance and enhance the guest experience. This course demonstrates what it means to build a relationship with team members and shares the best way to provide feedback on performance issues.
HIGHLIGHTS
  • Illustrates the impact a single co-worker having a bad day can have on team performance and the guest experience
  • Practice building a relationship and then using that relationship to help a co-worker with a performance issue
Audience
  • Employees
  • Supervisors
Length
  • 4-5 minutes
Features
  • Interactive discovery
  • Practice activities
Accessibility
  • English narration
  • Onscreen text option
  • Mobile-ready
Programs
  • Supervisor

Enhance guest experience by building team relationships